He did apologize, not just once, but twice even after I said it was ok if my case got solved. he was incredibly nice for working at support compared to other support I have experiences with. the day after a new person was on my ticket, and got it all done super-fast. One at Logitech at the forums asked me to send the ticket number on PM. I did tell my problems and how long it did go with no answer.Īfter a day, the 28. Therefore, I decided to make a post on their support forum. I did question how long I have to wait, on the 27, still nothing. On the September 23, not one life sign from Logitech. The first answer from Logitech didnt come before September 16 where I did do everything they did say, like reinstalling driver, find receipt, and stuff like PIN number. I contacted support (not via forum at first (will come back to that)) about the problem, but I said that I didn’t really care about the g11 button problem. This is my little story about my experience with Logitech supportįirst of, I have a Logitech g700s, the problems is broken usb receiver and g11 button stopped working, it is about 1,5 years old, so within warranty.
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